1
Introduction
La Confianza Technologies (“La Confianza”, “we”, “our”, or “us”) is a CRM and Commerce development consulting firm specializing in Salesforce, HubSpot, Shopify, CPQ, Contact Center implementations, system integrations, and AppExchange development.
We are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your information across our website, services, and communications, including SMS communications.
2
Information We Collect
We may collect personal information when you:
Fill out a contact form
Request a consultation
Register for an event or webinar
Engage in a business relationship with us
Communicate via email, phone, or SMS
Information collected may include:
We may also collect limited technical data such as IP address, browser type, and usage data for analytics purposes.
3
How We Use Your Information
We use collected information to:
Respond to inquiries
Schedule meetings or demos
Deliver consulting and implementation services
Provide project updates
Send relevant business communications
Improve our services and website functionality
NOTE: We do not sell personal information.
4
SMS Communications & Mobile Information
If you provide your mobile phone number and explicitly opt in to receive SMS communications, you may receive messages related to:
Meeting confirmations
Project updates
Service notifications
Business follow-ups
Event coordination
SMS Disclosures
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP.
For assistance, reply HELP or contact us via our website.
5
No Sharing of Mobile Opt-In Data
Mobile information, including phone numbers and SMS consent records, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
This specifically includes:
SMS data is used solely for direct communication from La Confianza Technologies.
6
Data Sharing
We may share limited information with trusted service providers strictly for operational purposes, including:
These service providers are contractually required to safeguard your data and are not permitted to use it for independent marketing purposes.
We do not sell or trade personal data.
7
Data Retention
We retain personal information only as long as necessary to fulfill business, contractual, or legal obligations.
8
Data Security
We implement appropriate technical and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction.
9
Your Rights
You may request to:
Access your personal information
Correct inaccurate data
Delete your data (subject to legal or contractual obligations)
Withdraw consent for SMS communications at any time by replying STOP
10
Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and analyze website performance. You may adjust your browser settings to disable cookies.
11
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
13
Contact Us
If you have questions regarding this Privacy Policy or your data, please contact: