1
Introduction
La Confianza Technologies (“La Confianza”, “we”, “our”, or “us”) is a CRM and Commerce development consulting firm specializing in Salesforce, HubSpot, Shopify, CPQ, Contact Center implementations, system integrations, and AppExchange development.
We are committed to protecting your privacy and handling personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, and protect your information, including SMS communications.
2
Information We Collect
We may collect personal information when you:
Fill out a contact form on our website
Submit an opt-in form for SMS communications
Request a consultation or demo
Register for an event or webinar
Engage with us for business services
Communicate via email, phone, or SMS
Information collected may include:
We may also collect limited technical data such as IP address, browser type, and website usage data.
3
How We Use Your Information
We use your information to:
Respond to inquiries and requests
Schedule meetings and demos
Provide consulting and implementation services
Send service-related updates and communications
Improve our website and services
NOTE: We do not sell personal information.
4
SMS Communications & Mobile Information
Opt-In Collection
SMS consent is collected through explicit opt-in forms on our website or other approved channels. By submitting your phone number through these forms, you consent to receive SMS communications from La Confianza Technologies.
Types of Messages
You may receive messages related to:
Meeting confirmations
Project updates
Service notifications
Business follow-ups
Event coordination
Disclosures
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by clicking the unsubscribe button.
You can reply HELP for assistance or contact us via our website
5
No Sharing of Mobile Opt-In Data
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
This includes:
Mobile phone numbers
SMS opt-in consent data
Messaging preferences
No mobile opt-in data will be shared, sold, rented, or disclosed to any third parties under any circumstances, including for marketing, advertising, or promotional use.
6
Data Sharing
We may share limited information with trusted service providers strictly for operational purposes, such as:
CRM systems
Email platforms
SMS delivery providers
Project management tools
These providers are contractually obligated to protect your data and are not allowed to use it for their own marketing.
SMS opt-in data and mobile numbers are never shared with third parties for promotional purposes.
7
Data Retention
We retain personal information only as long as necessary for business, legal, or contractual obligations.
8
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9
Your Rights
You may request to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw SMS consent at any time by Unsubscribing
10
Cookies & Analytics
We may use cookies and analytics tools to improve website performance and user experience. You can control cookie settings through your browser.
11
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
12
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.